Resort Services
*Guest please note that due to planned maintenance of the poolside SpongeBob SplashBash and WaterPlay, these areas will be closed 12 March to 16 March and 18 March to 30 March. The resort pool and Water Park areas will be open and operational for guests throughout these periods.
ATM
ATM machine available
WaterPlay & Water Park
Aqua play centre for kid's poolside and including mammoth plunge, swimming pool, kids splash zone and cabana's for hire.
Babysitting
The Resort can arrange professional babysitting service for children of all ages.
Business Centre
Access to computer, fax, photocopying, Internet and secretarial assistance.
Concierge
Please see your Concierge for all enquiries for luggage service and Car Valet.
Children's Playgrounds
Shaded playground located off Garden Wing and Park Wing, including slides, sandpit, climbing and activities equipment.
EFTPOS Facilities
Located at Reception Desk.
Exercise Room
Variety of equipment including step machine, running machine and exercise bike.
Golf Driving Nets
Three Golf Driving Nets are located behind Bay Wing.
Gymnasium
Brand new gymnasium featuring the latest Healthstream aerobic equipment.
Intencity Game Zone
Offering the latest Intencity video games. Open 24 hours.
Internet (fee's apply)
Kiosk available. In room Broadband access
Lagoon Pool
A 50 meter lagoon-shaped swimming pool, heated to 26 degrees. Open 7am - 10pm.
Laundry
Located on Level 2 in both Park and Garden Wings.
Late Check Out
Available on request ~ Fee's apply. Please contact reception to arrange during your stay.
Massage and Beauty Salon
Located opposite the Exercise Room.
Monorail Station
Monorail access to Sea World is located off the main lobby. Sea World opening hours are 10am - 5pm.
Non Smoking
Guests please note all accommodation rooms are non-smoking.
On-Command Services
Access on-demand movies (fee's apply).
Reception
Open 24 hours for your convenience. Check in time 2pm check out time 10am.
Sauna
Located next to the exercise room. Open 7am - 10pm.
Shops
Resort Shop - convenience items, giftware & clothing - open 8.30am - close 6.30pm.
Spa
Located at the Waterfall Café end of the pool. Open 7am - 10pm.
Table Tennis
Located at the Water sports end of the pool.
Tennis Courts
Synthetic grass courts located at the end of Garden Wing. Racquets and tennis balls available for use at the Tours Desk. Open 7am - 10pm.
Tours and Activities Desk
A variety of tours, car hire, massages, theme park tickets and transfers can be arranged.
Transfers
Transfers - Airport, Surfers Paradise, Pacific Fair and all Theme Parks. Limousine bookings or car rentals can be arranged via the Tour Desk.
Water sports
Located directly on the Broadwater offering parasailing, speed boat rides, wave runners, fishing and more. Open 9.30am - 3.30pm. For more information click here
Weather
Today's Gold Coast Weather click here
Wireless Internet Connection
See Reception for details.
Valet Parking
Fee's apply.
Voicemail
Guest Voicemail available in all guest rooms.